How to Use Comprehend AI Scribe & WebPT

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đź§  How does Comprehend work with Web PT 1.0?

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**🎥 **Click here to Watch a Demo Video



📚 Onboarding Modules:


Step-by-step onboarding for using Comprehend with WebPT

🙋‍♀️ Frequently Asked Questions:

How does Comprehend work with Web PT?

What if each part of my notes are on different section?

What does the Refresh button do?

What if I don’t want the AI to fill out certain sections of my note?

How do I make the AI write a note as I would?

Can Comprehend update my note, instead of writing a new one?as


❓Questions? Click the hand icon in the bottom-right corner — we’ll get you quick answers or connect you with a specialist.

🛠️ Comprehend Support → For specific questions, bugs, or workflow issues.

👉 Book a Support Call Here

🚀 Comprehend Onboarding → Learn how Comprehend works and how to fit it into your workflow.

👉 Book an Onboarding Call Here



Comprehend works in three easy steps:


  1. ⏺️ Record your visit (live or summarized)
  2. 📝 Generate your note directly into WebPT
  3. âś… Customize what sections update and train the AI to sound more like you

⏺️ Recording Your Visit:


  1. Open the Patient Chart – You don’t need to have it open while recording, only when you’re ready to fill it out later.
  2. Open the Comprehend extension – Click the puzzle icon in Chrome and select Comprehend.

Download link: https://chromewebstore.google.com/detail/comprehend-emr-integratio/pjafhckheppfdbidlhoedddfgebmcmnc

  1. Click “+ New Visit” – This creates a new recording.
  2. Let Comprehend sync to the page (if a note is open).
  3. Record your visit – You can record for up to 120 minutes.
  4. Click Stop when you’re finished.
  5. AI processes the recording – This takes approximately 3–10 seconds.


The recording is deleted immediately after processing; only the transcript is used.
  1. EMR Note Type – Comprehend automatically matches your visit type, but you can change it manually if needed.


 Reminder: Always record all key details. If anything is missed—such as the assessment, patient observations, or measurements—simply click Resume and record the information so it can be added to your note.


đź§ľ Filling Out the Note in WebPT


🎥 Prefer watching? Click here to watch a demo.


  1. After your visit is recorded, click Comprehend to generate the note.
  2. Open the section you want to update, then click Comprehend.
  3. Go to each tab and click Comprehend to fill out the rest of the note.


Important: Comprehend can only fill out what is visible and open on your screen. If you can’t see a section, it can’t be completed. Comprehend cannot switch pages or add new sections for you.





How Does Comprehend fill out my Billing section?

  • Type in the time and select the billing codes you want to use for this visit.
  • After selecting the codes, click Comprehend and the AI will automatically fill in the relevant details from the visit.


🧩 Skipping Sections You Don’t Want Filled

🎥 Demo: https://youtu.be/k8gROxQx_bc?si=RiaeaAbJgW-r1nio


  1. Open your patient note.
  2. Open Comprehend extension → + New Visit.
  3. Scroll to the section → toggle to Skip (click the left area of the toggle)
  4. Setting saves automatically for that visit type.


Response Options: 

Setting

Description

Toggle

Overwrite (default)

Replace existing text with AI note

Right

Skip

Leave section unchanged

Left

Add-on

Add AI note below existing text

Middle


✍🏽 Customizing Your Notes – Learn from Edits

🎥 Demo (shown in Jane EMR, same across EMRs): https://youtu.be/35-aE_xzMbY?si=He-cBON5vezZR4Mm


  1. Generate your note.
  2. Edit it however you want (add, remove, reword).
  3. Click Learn to train the AI from your edits.


The system learns your tone, structure, and phrasing over time.


🔄 Can Comprehend Update Previous Notes?


Yes! If your EMR carries notes forward, Comprehend can update instead of rewriting.


  1. Open your previous note in WebPT.
  2. Open Comprehend extension → + New Visit.
  3. Click the section you want to update.
  4. Add or edit instructions for that section.
  5. Click Save.


Example Instructions

Section

Example

Subjective

“Update with any new symptoms since last visit.”

Objective

“Update with new exercises, sets, or weights only.”

Assessment

“Summarize progress and tolerance to today’s treatment.”

Plan

“Note any changes to treatment plan or home exercises.”

Goals

“Comment on progress toward goals and include today’s date.”


⚙️ What Do the Buttons Mean?


Sync – Shows what fields Comprehend could fill.

(You don’t need to click Sync to generate a note.)


Comprehend – Generates the note for all open sections.


Refresh button – Regenerates the note for a single section only.

Refresh Icon Colors

What it means

GREEN

Comprehend successfully generated a complete note that followed the note setting instructions.

YELLOW

If the icon is yellow, it means Comprehend was able to generate a complete note, but some of the information it looked for wasn’t included in the recording.

RED

Comprehend error, please contact support@comprehendpt.ai



Updated on: 04/03/2026

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