How to Create a Bug Report in Comprehend: Support Issue, Feedback, Feature Requests
How to Create a Bug Report in Comprehend: Support Issue, Feedback, Feature Requests
▶️ Link to Video Recording:
https://loom.com/share/660bb5ea21384f79a08395f61bd13041
Key Steps:
1. Accessing the Bug Reporter 0:00
- Locate the chat icon in the bottom right of the Chrome extension on the homepage.
- Click on the chat icon to open the Bug Reporter option located in the bottom right corner of the extension.
- Click ‘Bug Report’
2. Describing the Issue 0:42
- 
- In the Bug Reporter , describe the issue you are experiencing in the text box.
- Provide specific details about the problem, for example: "Not all of my objective information is pulling through, even though I recorded it."
3. Starting the Screen Recording 0:42
- Click the 'Record' button in the Bug Reporter.
- Choose to share either Window, or Entire screen.
4. Recording Your Screen 0:49
- After selecting, click 'Record'.
- Walk through the issue while recording, explaining what you see on your screen.
5. Stopping the Recording 1:13
- Once you have finished demonstrating the issue, click 'Stop Sharing'.
6. Reviewing the Recording (if you’d like) 1:26
- A preview of the recording will appear.
- Hit 'Play' to review the recording and ensure it contains all necessary information.
- If you don’t want to review the recording, just click ‘Send’
7. Sending the Bug Report 1:34
If satisfied with the recording, click 'Send' to submit your bug report to the team.
Ensure your screen is clear of any sensitive information before recording.
Please share as much context as you can about the issue.
What you were doing when it happened
Expected outcome
What happened instead
Test your microphone and screen sharing settings before starting the recording to avoid technical issues!
Updated on: 16/03/2026
Thank you!