Comprehend's AI Chat Feature
Using the Chat Feature in Comprehend
Your AI Assistant for Smarter Patient Sessions
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See it in action here!
The Chat Feature in Comprehend is your built-in AI chat designed to help you make faster, smarter clinical decisions during patient care.
It uses information from past sessions to help you:
- Plan upcoming visits
- Generate treatment ideas
- Suggest exercises tailored to your patient
- Save time reviewing notes
Think of it as a assistant inside your workflow.
What the Chat Feature Knows About Your Patient
After a session is completed, Comprehend automatically retains key clinical details such as:
- Exercises performed
- Manual therapy techniques used
- Range of motion (ROM) measurements
- Pre- and post-treatment progress
This allows the AI to give context-aware recommendations, not generic suggestions.
When to Use the Chat Feature
Use chat anytime you want quick clinical support, especially when:
- Planning the next visit
- Progressing an exercise program
- Looking for functional or goal-based exercises
- Saving time reviewing past documentation
- Getting fresh ideas for treatment sessions
How to Use It (Simple Workflow)
1. Open the Patient Session
Go to the session you want to work from.
2. Launch the Chat Tab
Click into the Chat Feature within the patient record.
3. Ask a Question
Type a clear request like:
- “Suggest exercises for the next session”
- “Give me two functional exercises for this patient”
Beyond Clinical Planning: Documentation & Administrative Support
The Chat Feature doesn’t just support treatment planning, it also helps you create professional documentation and administrative materials.
You can generate:
- Letters of Medical Necessity
- Prior Authorization Requests
- School or activity notes
- Patient-facing summaries and instructions
Because responses are based on real session data, these documents are:
- Accurate and patient-specific
- Aligned with your clinical documentation
- Quick to produce, saving valuable time
Example prompts:
- “Write a letter of medical necessity for continued therapy based on this patient’s progress”
- “Create a prior authorization request for additional visits”
- “Generate a school note with activity restrictions”
This allows you to support insurance requirements, communicate with schools or employers, and advocate for your patients without starting from scratch.
What Makes This Powerful?
Faster Planning
No need to manually dig through past notes.
Personalized to Your Patient
Recommendations are based on actual session data.
New Chat Feature: Chart Review in Seconds
For those of you who've been waiting… now you can do your chart review directly in the Chat feature!
Whether you're co-treating, covering another therapist's patient, or seeing someone after their evaluation, just open chat and ask anything. Comprehend will pull from your clinic's previous visit transcripts and give you the full picture in seconds.
How It Works
- This feature uses visit recordings already captured in Comprehend, not your EMR.
- Any patient previously seen and recorded at your practice can be accessed, regardless of which therapist saw them.
- Deleted transcripts will not appear in chat, so some context may be missing if records have been removed.
Example Questions You Can Ask
Question | What You’ll Get |
|---|---|
What happened last session? | Quick summary of the previous visit, including treatment and response |
Why is this patient here? | Diagnosis, goals, and key details of the plan of care |
What should I do today? | Suggested exercises and next steps based on prior visits |
How is the patient progressing? | Changes in symptoms, function, and progress toward goals |
Help me write a note or letter | Generate documentation, summaries, or authorization requests |
No more digging through notes. No guessing. Just walk in ready to treat.
Want to see it in action? Watch the demo below 👇
](https://youtu.be/AlaewI1Yj70?si=Vnbds0qbSDXBdXLU)
Updated on: 07/04/2026
Thank you!